Notation Based on the Act on Specified Commercial Transactions

Notation Based on the Act on Specified Commercial Transactions

Act on Specified Commercial Transactions, Article 11 (Advertisement of Mail Order Sales)

Distributor Itabashi Trading Co., Ltd.
Address Tomizen Building, 2-11-4 Ginza, Chuo-ku, Tokyo
Phone number +81-3-3248-1006
Fax number +81-3-3248-1028
Product price and consumption tax The price listed on the website does not include consumption tax.
Required fees other than product fees A shipping fee (flat rate of 500 yen within Japan) will be charged.
A handling fee will be charged for cash on delivery. (315 yen if the fee paid on delivery is less than 10,000 yen. 420 yen for 10,000 yen to less than 30,000 yen. 630 yen for 30,000 yen or above.)
A handling fee will be charged for bank transfer.
Payment method Cash on delivery (cash, credit card, debit card), bank transfer (advance payment)
* Available only for shopping at our online store.
Payment with credit card, electric money, or through convenience stores is not acceptable for orders from the websites of the links listed on our company website.
Payment deadline If you selected cash on delivery (cash), please pay the courier when the product is delivered.
When cash on delivery (credit card payment) is selected, payment deadline varies according to the conditions of each credit card company.
For bank transfer, please transfer the money to the bank account specified by our company within 7 days after ordering.
The order will be canceled if payment is not made by the deadline.
Delivery date For cash on delivery: Approximately 3–5 days after the order is confirmed
For bank transfer: Approximately 3–5 days after the payment is confirmed
(There may be some delay in delivery due to the location and condition of delivery.)

Please return defective products, damaged products, and wrong products to the company by cash on delivery after contacting the following phone number or email address within 8 days after the receipt of the product (shipping fee will be paid by the company).
We will exchange the product for a new one or give you a refund as requested.
As for returns and exchanges for a reason based on the customer's personal preferences, the shipping fee will be charged to the customer.
(For opened products, we accept returns of defective products only.)

■ Returns and Exchanges
Itabashi Trading Co., Ltd., Returns and Exchanges
8F, Tomizen Building, 2-11-4 Ginza, Chuo-ku, Tokyo 104-0061 Japan 
Phone: +81-3-3248-1006 Fax: +81-3-3248-1028
Weekdays: 10:00 a.m.–12:00 p.m. / 1:00 p.m.–5:00 p.m.
(Closed on Saturdays, Sundays, and holidays.)

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